Shipping policy
It's a fact that we all want everything yesterday! We understand that, which is why we always strive to dispatch orders the next business day. All orders are sent via Australia Post eParcel as well as other couriers depending on their location.
Order Processing:
- All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification with tracking information once your order has shipped.
Shipping Options and Costs:
We offer a variety of shipping options to suit your needs and budget:
| Delivery Method: | Estimated Delivery Time: | |
|---|---|---|
| Standard Parcel Post | 3-7 business days | |
| Express Post | 1-3 business days | |
| Click & Collect (if available) | Same day or the next business day |
Please note:
- Delivery times are estimates and may vary depending on your location, order size, and the chosen service.
- Remote or regional areas may experience longer delivery times.
- Additional fees may apply for oversized or heavy items.
Free Shipping:
- Free shipping promotions may be offered from time to time.
International Shipping:
- We currently do not offer international shipping. However, we are working on expanding our services in the future.
Tracking Your Order:
- You will receive a tracking number via email once your order has shipped.
- You can track your order progress on the carrier's website.
Returns and Refunds:
- Please refer to our separate Return and Refund Policy for information on returning or exchanging items.
Questions:
- If you have any questions about our shipping policy, please don't hesitate to contact us at info@mhw3.com.au or +61 2 8103 3116
Disclaimer:
- The prices and estimated delivery times provided are for informational purposes only and may change without notice.
- We are not responsible for delays caused by factors outside of our control, such as customs clearance or carrier issues.